Effective Date: July 27, 2026
Critical Defence LLC (“Critical Defence,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the limited information we collect through criticaldefence.com, how we use it, and the choices available to you.
1. Information You Provide
When you submit an inquiry through our contact form, we may collect:
- Your name
- Organization or company name
- Email address
- Telephone number
- Information included in your brief description or message
We may also collect information that you voluntarily provide when you communicate with us by email, telephone, or other means.
We use this information to review and respond to your inquiry, communicate with you, evaluate whether we may be able to assist, and maintain appropriate business records.
Please do not submit passwords, Social Security numbers, financial account information, medical information, privileged communications, evidence, or other highly sensitive information through the website contact form.
Submitting an inquiry does not create a client, advisory, fiduciary, or other professional relationship with Critical Defence.
2. Website Usage and Analytics Information
We use OpenTracker to understand how visitors use our website and to help us operate, secure, and improve it.
OpenTracker may automatically collect limited technical and website-usage information, including:
- IP address
- Approximate geographic location
- Browser and device type
- Operating system
- Internet service provider
- Referring website or source
- Pages viewed
- Dates and times of visits
- Duration of visits
- Session and repeat-visit information
OpenTracker uses first-party cookies to distinguish visitors, identify repeat visits, remember traffic-source information, and determine when website sessions begin and end.
We do not use Google Analytics.
3. How We Use Information
We may use information collected through the website to:
- Respond to inquiries and requests
- Communicate with prospective clients, business partners, and other contacts
- Evaluate requests for services
- Operate, maintain, secure, and improve the website
- Understand website traffic and visitor activity
- Diagnose technical problems
- Prevent fraud, misuse, or security incidents
- Maintain business and legal records
- Comply with applicable legal or regulatory obligations
4. How We Share Information
We do not sell or rent personal information.
We may share limited information with service providers that support our website, hosting, analytics, communications, information technology, or other business operations. These providers may process information only as reasonably necessary to provide services to us.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, legal process, court orders, or governmental requests
- Protect the rights, property, security, or safety of Critical Defence or others
- Investigate suspected fraud, misuse, or security incidents
- Establish, exercise, or defend legal claims
- Support a merger, acquisition, financing, reorganization, or sale of business assets
5. Cookies and Browser Controls
Our website may use cookies or similar technologies in connection with OpenTracker and ordinary website operation.
You can generally configure your browser to block, restrict, or delete cookies. Doing so may affect certain website functions and the accuracy of website analytics.
The website does not use cookies for e-commerce transactions or targeted advertising.
6. Contact-Form Communications
Information submitted through the contact form is transmitted for the purpose of allowing us to review and respond to your inquiry.
Although we treat inquiries with discretion, website forms, email, and internet communications cannot be guaranteed to be completely secure. Please do not submit highly sensitive, privileged, confidential, or time-critical information through the website.
7. Data Retention
We retain contact-form submissions, communications, and related business records only for as long as reasonably necessary to:
- Respond to inquiries
- Evaluate or provide requested services
- Maintain appropriate business records
- Protect our legal interests
- Comply with applicable obligations
Website analytics information may be retained according to our OpenTracker account settings and OpenTracker’s applicable practices.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control.
However, no website, email system, storage system, or internet transmission can be guaranteed to be completely secure. You submit information through the website at your own discretion.
9. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website is intended for business and professional audiences and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through the website. If we learn that such information has been submitted, we will take reasonable steps to delete it.
11. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information that you have submitted through the website.
We may need to verify your identity before processing a request. We may also retain information when reasonably necessary to comply with legal obligations, maintain business records, resolve disputes, or protect legal rights.
Depending on where you reside and whether an applicable privacy law applies to Critical Defence, you may have additional privacy rights.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.
Any revised policy will be posted on this page with an updated effective date.
13. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Critical Defence LLC
Email: jbernstein@criticaldefence.com
Telephone: 305-290-1176
Website: criticaldefence.com